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Getting Started with CompanyCam

Learn how to download CompanyCam, set up your account, invite your team, create a Project, and share photos with clients.

CompanyCam keeps every job photo organized by Project the moment it's taken. No more hunting through texts or camera rolls. Your whole team is on the same page from the field to the office.


Start here

Download the app

  1. Open the App Store (iPhone) or Google Play Store (Android).

  2. Search for CompanyCam.

  3. Tap Get or Install.

  4. Tap Open once it's finished.


Create your account

In the mobile app, tap Get Started for Free. From here, enter your work email and password, then click Get Started. Then, follow the prompts to finish.

Or, to sign up on the web app, go to the CompanyCam sign-up page. Enter your work email and password, then click Get Started. Then, follow the prompts to finish.


Invite your team

CompanyCam works best when your whole crew is in. Invite employees so that they can upload photos and access Projects right away.

Go to Team > Invite Users, enter their email addresses, and assign a permission role.

Note: Not sure which role to assign? See User Permission Roles Explained for a full breakdown.


Create your first Project

A Project keeps all photos, notes, and updates for a single job in one place. Create a Project for each job site, property, or customer.

  1. Tap + Create on the Project feed and select + New Project.

  2. Enter a project name, address, and any other details.

  3. Tap Create.


Take and upload photos

Inside your Project, tap the Camera Icon to take a photo or tap (+) > Upload Photos to add existing photos from your device. Once photos are in, you can add descriptions, comments, or markup directly on them.

Turn on date and time stamps in your settings to have them applied automatically to every photo taken through the app.


Share with customers

Send clients a link to their job progress and cut the "can you send me an update?" calls for good.

Option

What it does

Best for

A curated set of photos shared via a static link. Clients can download photos from their end.

Sending a finished phase or closeout documentation.

A live link that updates as new photos are added. You control what's visible and can deactivate it at any time.

Keeping clients in the loop throughout a job.

A structured, formatted document with photos, comments, and descriptions organized into sections.

Formal deliverables, insurance, or anything that needs to look polished.

Flexible, formatted content with optional AI tools to help organize and write faster.

Client-facing summaries with more creative control.

A shared link that lets clients view updates, leave comments, and upload their own photos. No CompanyCam account required.

Homeowners or clients you want to keep closely involved.


Connect your other tools

CompanyCam has the ability to connect with the software you already use. Check out the full list of integration opportunities, or explore the open API and documentation if you want to build something custom.


Learn more

We’re here to help you get the most out of CompanyCam. Whether you have a quick question, need troubleshooting assistance, or want to learn more about features, we’ve got resources available for you.

Help Center. Explore our Help Center for step-by-step articles, setup guides, feature overviews, and best practices. It’s the fastest way to find answers and learn how to get more value from CompanyCam.

Pre-recorded Classes and Demos. Learn on your own schedule with pre-recorded training sessions and product demos. These resources are great for onboarding new team members, learning best practices, and discovering ways to use CompanyCam more efficiently in the field and office.


FAQs

Can I use CompanyCam on a desktop?

CompanyCam is fully accessible at app.companycam.com from any desktop or mobile browser. The mobile app is available on iOS and Android.

Do my clients need a CompanyCam account to view shared photos?

Clients don't need an account to view a Gallery, Timeline, Report, or Page. Guest Access can also be used to view updates and add photos to a Project without an account.

How many photos can I store in a Project?

CompanyCam doesn't limit the number of photos stored within a Project. Keep uploading and organizing as needed.

Why can't my team member see a Project I created?

Your team member likely has Restricted permissions. Users with the Restricted permission role can only view Projects they're assigned to or Projects they create themselves.


💡 Need more help?
Contact our Support team — we're here Monday through Friday.

The CompanyCam Community has real job-site examples, templates, and tips from crews using this every day. Jump in with a question or just browse.

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