Looking for a phone number?
CompanyCam Support doesn't have a phone number. We're the quickest and most efficient on email and chat. We answer emails within an hour and chats within three minutes during business hours. Give us a try!
It's important to us that your questions are answered!
How to email Support:
Email us anytime at [email protected]!
Our live chat support is available at these times:
Monday | 8:30 am - 5:00 pm CST |
Tuesday | 8:30 am - 5:00 pm CST |
Wednesday | 8:30 am - 5:00 pm CST |
Thursday | 8:30 am - 5:00 pm CST |
Friday | 8:30 am - 4:00 pm CST |
*Hours and chat availability are subject to change.*
How to Chat with Support
On the Web
Log in to CompanyCam from a web browser.
Click on your User Icon at the top, then click Chat with Support at the bottom.
OR
Click Chat with Support at the bottom of the left-hand toolbar.
From here, click Ask a question.
In the app
Open your mobile app and log in.
At the bottom of the home screen, tap Chat with Support.
From here, tap Send us a message.
How to text Support
Our Support Team does not have a phone number to call, however, you can reach us by text!
In WhatsApp, you can send us a message at +1-402-310-5953.
SMS Message
You can send us an SMS message by texting us at +1-866-609-9728. Please keep in mind that only those located in the US can reach us by SMS. Message and data rates may apply.
Help Center
On the Web
Log in to CompanyCam from a web browser.
Click on Chat with Support at the bottom of the left-hand toolbar.
From here, click Search for help.
You can select a Collection to view the articles for that Collection or use the search bar at the top of the window to look for what you need!
In the app
Open your mobile app and log in.
At the bottom of the home screen, tap Chat with Support.
Tap on the Help Tab to open the Help Center.
Once inside the Help Center, choose a Collection to view some articles. You can also use the search tool to look for what you need.
You can also find helpful articles with screenshots at http://help.companycam.com/!