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How to Contact Support
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Written by Alex Pickens
Updated yesterday

In this article

Looking for a phone number?

CompanyCam Support doesn't have a phone number. We're the quickest and most efficient on email and chat. We answer emails within an hour and chats within three minutes during business hours. Give us a try!

It's important to us that your questions are answered!

How to email Support:

Email us any time at [email protected]!

Our live chat support is available at these times:

Monday

8:30 am - 5:00 pm CST

Tuesday

8:30 am - 5:00 pm CST

Wednesday

8:30 am - 5:00 pm CST

Thursday

8:30 am - 5:00 pm CST

Friday

8:30 am - 4:00 pm CST

*Hours and chat availability are subject to change.*

How to Chat with Support

On the Web

  1. Log in to CompanyCam from a web browser.

  2. Click on your User Icon at the top, then click Chat with Support at the bottom.

OR

  1. Click Chat with Support at the bottom of the left-hand toolbar.

  2. From here, click Send us a message.

In the app:

  1. Open your mobile app and log in.

  2. Tap on your User Icon in the bottom right-hand corner of the page.

  3. Tap on the Settings Icon.

  4. Under the Help Section, tap on Chat with Support.

  5. From here, tap Send us a message.

Help Center

On the Web

  1. Log in to CompanyCam from a web browser.

  2. Click on Chat with Support at the bottom of the left-hand toolbar.

  3. From here, click Search for help.

  4. You can select a Collection to view the articles for that Collection or use the search bar at the top of the window to look for what you need!

In the app

  1. Open your mobile app and log in.

  2. Tap on your User Icon in the bottom right-hand corner of the page.

  3. Tap on the Settings Icon.

  4. Under the Help Section, tap on Help Center.

  5. Tap on a Collection to view the articles for that Collection, or choose the search icon at the top right corner of the screen to look for what you need!

You can also find helpful articles, screenshots, and videos at http://help.companycam.com/!

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