If a deactivated User needs access again, you don't have to send a new invite. Reactivating them gives them access back in just a couple of clicks.
On the web
Note: Admins and Managers can reactivate a User. Managers can only reactivate Users with the Manager, Standard, or Restricted role — they can't reactivate a deactivated Admin.
Log in to CompanyCam and click the Team Tab in the left-hand navigation menu.
Search for the User you want to reactivate.
Click the Three Dot Icon in the upper-right corner of the User's card.
Select Reactivate.
In the app
Note: Admins and Managers can reactivate a User. Managers can only reactivate Users with the Manager, Standard, or Restricted role — they can't reactivate a deactivated Admin.
Tap Team on the home screen.
Tap the Three Dot Icon next to the deactivated User.
Tap Reactivate.
Note: After you reactivate a User, double-check their permissions to make sure they have access to what they need.
💡 Need more help?
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