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Contacting CompanyCam Support

Learn how to reach the CompanyCam Support team by email, live chat, text, or WhatsApp, and how to find help articles on your own.

CompanyCam Support is here for you by email, live chat, text, and WhatsApp. We don't have a phone number to call, but we answer emails within an hour and live chats within 10 minutes during business hours. Pick whichever way is easiest from where you're standing.


Support hours

Day

Hours

Monday

8:00 AM - 5:00 PM CT

Tuesday

8:00 AM - 5:00 PM CT

Wednesday

8:00 AM - 5:00 PM CT

Thursday

8:00 AM - 5:00 PM CT

Friday

8:00 AM - 4:00 PM CT

Note: Hours and chat availability are subject to change.


Support channels

Email

Email us anytime at [email protected]. We'll reply within an hour during business hours.

Live chat

On the web

Log in to CompanyCam > click Support at the bottom of the left-hand toolbar > Chat with Support > Send us a message.

In the app

Open the app and tap your User Icon at the top left of the home screen > tap Chat with Support > Send us a message.

Text and WhatsApp

You can reach the same Support team by text.

  • SMS: text us at +1-866-609-9728

  • WhatsApp: message us at +1-402-310-5953

Note: SMS is only available if you're located in the US. Message and data rates may apply.


Help center

Every CompanyCam help article lives in the Help Center, organized into Collections. Search for an answer without waiting for a reply.

On the web app: Click Support at the bottom of the left-hand toolbar > Help Center.

In the app: Tap your User Icon > Chat with Support > Search for help.

Choose a Collection to browse, or use the search bar. You can also read every article at help.companycam.com without logging in.


FAQs

Does CompanyCam Support have a phone number?

CompanyCam Support doesn't have a phone number. We're quickest on email, live chat, and text, so those are the fastest ways to get an answer.

How fast will Support respond?

Support responds to emails within an hour and to live chats within 10 minutes during business hours.

Can I text Support from outside the US?

You can't text Support by SMS from outside the US, but you can message us on WhatsApp at +1-402-310-5953 from anywhere.

Are help articles available in Spanish?

Help articles are available in Spanish. Switch the language at the top of help.companycam.com.


💡 Need more help?

The CompanyCam Community has real job-site examples, templates, and tips from crews using this every day. Jump in with a question or just browse.

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