Each location can connect its own social accounts, so posts and profiles match the right branch. If a location doesn't have an account connected, CompanyCam falls back to another location's account so nothing gets stuck.
This feature is part of the Marketing Suite Add-on and is only available on the web app.
Connecting a social account
Note: Admins and Managers can connect a social account.
Under the Marketing Tab of the left-hand navigation menu, click Locations.
If you're working with multiple locations, click Switch Location and select the Location you're looking to connect to social accounts.
Next, scroll down to the Social Channels section of teh page and connect to your channels.
How fallback works
If a location doesn't have a connected social account, CompanyCam uses an account from another location instead. For example, if a location has no Facebook account connected, it can fall back to a Facebook account from another location.
FAQs
Can each location have its own social accounts?
Can each location have its own social accounts?
Each location can connect its own social accounts, so the right account is used for the right branch.
What happens if a location has no social account connected?
What happens if a location has no social account connected?
If a location has no social account connected, CompanyCam falls back to an account from another location.
Are social account connections available on the mobile app?
Are social account connections available on the mobile app?
Social account connections are only available on the web app.
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