Marketing Suite lets you manage each of your business locations on its own. Each location gets its own profile and connected social accounts, so the right business info and posts go out under the right location. If you run more than one shop or service area, this is where you keep them straight.
This feature is only available on the web app. It requires the Marketing Suite Add-on.
What a location includes
Each location holds its own:
Google Business Profile
Business info, including name, hours, services, service areas, description, contact info, and categories
Connected social accounts
Photos uploaded to that profile
Adding a second location doesn't change the first one. Edits apply only to the location you have selected.
Note: Admins and Managers can add locations and edit location info.
Adding a location
Log in to CompanyCam > Marketing > Locations, then click Switch Location and Add Location. Log in with the Google account tied to that location.
You can also add a location from the Marketing Dashboard. Click your company name in the top right-hand side of the screen and select Add Location.
Switching between locations
Click Switch Locations on the Marketing > Locations page and pick the location you want. You can also click your company name from the Dashboard and pick it there.
Marketing Suite shows one location at a time. The profile, reviews, and social accounts on screen all follow the location you have selected, so check the location name before you make an edit.
Connecting social accounts to a location
Social accounts connect per location, not per account. Select the location first, then connect the accounts you want tied to it.
Log in to CompanyCam > Marketing > Locations, confirm the correct location is selected, then scroll down to the Social Channels section and connect each social account under that location.
Note: Admins and Managers can connect and disconnect social accounts.
If a social account is associated with the wrong location, you can click Move to choose the location this channel should belong to.
Posting from a specific location
Pick the location you're posting as before you publish. The post goes out to the social accounts connected to that location.
Start your post from a Project or the Social Posts page, select the location, then publish.
FAQs
Is there an extra cost for additional locations?
Is there an extra cost for additional locations?
There is no extra cost for additional locations. Every location you add is included in your Marketing Suite subscription.
Is there a limit on how many locations I can add?
Is there a limit on how many locations I can add?
There is no limit on the number of locations you can add.
Can I see all of my locations at once?
Can I see all of my locations at once?
Marketing Suite shows one location at a time. Use the location picker to switch between them.
Do my social accounts carry over to a new location?
Do my social accounts carry over to a new location?
Social accounts do not carry over to a new location. Each location connects its own accounts, so you'll connect them separately for every location you add.
Does editing one location change my other locations?
Does editing one location change my other locations?
Editing one location changes only that location. Business info, social accounts, and photos are stored per location.
Can I connect the same social account to more than one location?
Can I connect the same social account to more than one location?
Yes, you can connect the same social account to more than one location.
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