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Managing Social Media Posts

Learn how to edit social media posts, check social media analytics, and manage connected channels in Marketing Suite.

Marketing Suite gives you a central place to manage your social posts—from saving drafts and rescheduling queued posts to reviewing performance and managing your connected social accounts.

This feature is part of the Marketing Suite Add-on and is only available on the web app.


Working with draft Social Posts

Admins and Managers can access the Marketing Suite.

Not ready to publish? Save a Social Post as a draft and come back to it. Your media selection, channel selection, and captions are all saved exactly as you left them.

Saving a draft

Build your post as usual. Instead of Publish Now or Schedule for Later, you can simply back out or exit the post, and it will automatically save in your Drafts.

Opening a draft

Click Social Posts in the left sidebar, then toggle to Drafts. Click the title of the draft to pick up where you left off.

Publish a draft

Open the Draft, make any last changes, then click Publish Now or Schedule for Later.


Managing a scheduled Social Post

Need to change the date or pull a post before it goes out? You can reschedule or delete any post that's still in a scheduled state.

Rescheduling a scheduled Social Post

  1. Click Social Posts in the left sidebar.

  2. Find the post in your list of scheduled posts and click the 3 Dots Icon next to it.

  3. Click Reschedule, pick a new date and time, then click Save.

Deleting a scheduled Social Post

  1. Click Social Posts in the left sidebar.

  2. Find the post in your list of scheduled posts and click the 3 Dots Icon next to it.

  3. Click Delete Scheduled Post, then confirm.


Manage social media channels

  1. Click Dashboard in the left sidebar.

  2. Click the Channels icon at the top.

  3. Click Manage Channels.

  4. Click Disconnect next to any channel you want to remove.


FAQs

Can I connect a social account to each location?

Social media accounts can't be connected to individual locations. Each platform supports 1 account, and it applies across your whole CompanyCam account.

Can I schedule posts for different times per platform?

Scheduled posts go out at the same date and time across every connected platform. You can't stagger them by channel right now. They post all at once.

Can I reschedule or delete a post after it's been scheduled?

Scheduled posts can be rescheduled or deleted at any time before they go out. Open Dashboard, find the post, click the 3 Dots Icon, then choose Reschedule or Delete.


💡 Need more help?
Contact our Support team — we're here Monday through Friday.

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