Marketing Suite connects to your Google Business Profile (GBP) through a one-time OAuth setup. Once connected, updates you make in CompanyCam sync automatically to your GBP, so you don't need to log into Google separately.

This feature is part of the Marketing Suite Add-on and is only available on the web app.

What syncs from CompanyCam to Google

Note: Sync is one-directional. Changes made in CompanyCam push to Google, not the other way around.

When you update any of the following in CompanyCam, your GBP updates automatically within 1 hour:

Business hours
Services offered
Service locations
Business description
Contact information (phone, website, and email)
Business categories

Click Save Changes after making any edits.

Managing your Google Business Profile

Note: Only Admin and Managers can manage the Google Business Profile.

Log in to CompanyCam > Marketing > Locations.
From here, you can review your Profile fields.

Note: You can add or switch between locations by clicking Switch Locations.

Upload Photos to your Google Business Profile

Log in to CompanyCam > Marketing > Locations.
Click Photos on the left-hand side panel.
Click the + Icon under Photos to add Cover Photos.

Add a Nickname to your Google Business Profile

Log in to CompanyCam > Marketing > Locations.
Find the Nickname box under Basic Information, type in the nickname, and click Save Changes.

Managing more than one location

If your business runs more than one location, each location gets its own Google Business Profile, its own business info, and its own connected social accounts. See the Managing Your Google Business Profile section of this article for steps on how to add a location, switch between locations, and post from a specific one.

FAQs

How can I create a Google Business Profile?

To get started, check out Google’s step-by-step guide for creating your profile here.

Does uploading photos through CompanyCam improve my Google Profile Strength score?

Yes. The Google Profile Strength score in Marketing Suite factors in whether your Google Business Profile has key photos like a logo, cover photo, team photos, and at-work photos. Uploading these photos through CompanyCam updates your Profile and can raise that score.

Can I upload photos from my CompanyCam Projects to my Google Business Profile?

Yes. When uploading photos to your Google Business Profile from the Edit Profile screen, you can select photos from your computer, from a URL, or from your CompanyCam Project Library.

Is there an extra cost to add more locations?

There is no extra cost to add more locations. Every location you add is included in your Marketing Suite subscription.

Is there a limit on how many locations I can connect?

There is no limit on the number of locations you can connect.

Can I view data across all locations at once?

Marketing Suite shows one location at a time. Use the location picker to switch between locations and view each one's profile, reviews, and social accounts.

What's the difference between the Google Business Profile connection in Marketing Suite and the Reviews feature on standard plans?

On standard plans without the Marketing Suite add-on, you can connect your Google Business Profile to view reviews. With Marketing Suite, you also get two-way sync for business info, photo uploads, the ability to request new reviews, and automatic posting to your Google Business Profile when you publish a Showcase.

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Managing your Google Business Profile in Marketing Suite