The Conversations Hub brings every Project conversation into one place, so you don't have to dig through texts and emails to find an answer. Reply to a message or a photo comment right in the thread, and attach a photo without leaving the conversation you're in.
On the web
Opening the Conversations Hub
Log in to CompanyCam, then click Conversations in the left-hand navigation.
The hub loads your full list of Project conversations, sorted by most recent activity, with unread conversations at the top.
Replying to a message
Open any conversation from the hub, then click the message you want to reply to. Click Reply and type your response. Click Send.
Replies group under the original message, so the thread stays together as the conversation grows.
Attaching a photo to a message
Click the attach photo icon in the message field, then choose to upload a new photo or select one already in the Project.
Note: You can attach 1 photo per message.
Photo comments left directly on a photo in the Project also show up in the Project conversation automatically. The field crew and the office see the same thread.
In the app
Opening the Conversations Hub
Open the CompanyCam app, then tap on the Conversations Icon.
Replying to a message
Tap the conversation you want to open, then tap the message you want to reply to. Tap Reply, type your response, and tap Send.
Attaching a photo to a message
Tap the attachment icon in the message field, then choose to take a new photo or select one from the Project.
Note: You can attach 1 photo per message.
FAQs
Who can access the Conversations Hub?
Who can access the Conversations Hub?
Admins, Managers, and Standard Users can access the Conversations Hub on any plan.
Where do photo comments show up?
Where do photo comments show up?
Photo comments left on a photo in a Project post automatically to that Project's conversation. You'll see them next to any direct messages in the same thread.
Can I attach more than 1 photo to a message?
Can I attach more than 1 photo to a message?
Each message supports 1 photo attachment at a time. Attaching multiple photos in a single message isn't available yet.
Does the Conversations Hub replace Project chat?
Does the Conversations Hub replace Project chat?
The Conversations Hub doesn't replace Project conversations. It's a new view of conversations that already exist, showing every Project conversation in one place without changing how messages send or store within individual Projects.
Can I reply to a photo comment from the hub?
Can I reply to a photo comment from the hub?
Photo comments appear in the Project conversation, so you can reply to them directly from the hub on web or in the app.
💡 Need more help?
Contact our Support team — we're here Monday through Friday.
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