The Conversations Hub brings every Project conversation into one place, so you don’t have to dig through texts and emails to find an answer. Open it from Messages, reply to a message or photo comment right in the thread, and attach a photo without leaving the conversation.
On the web
Opening the Conversations Hub
Log in to CompanyCam, then click Messages in the left-hand navigation. The hub loads your full list of Project conversations, sorted by most recent activity, with unread conversations at the top.
The hub loads your full list of Project conversations, sorted by most recent activity, with unread conversations at the top.
Replying to a message
Open the conversation you want.
Select the message you want to reply to.
Click the Reply Button.
Type your response.
Click the Send Button.
Replies group under the original message, so the thread stays together as the conversation grows.
Mentioning a User or Collaborator
Type @ in the message field, then pick the User, User group, or Collaborator you want to mention. They’ll get a notification based on their notification settings. Collaborators are people from other companies you’ve added to the Project.
Reacting to a message
Hover over a message or photo comment, click the Emoji Icon, and choose an emoji. Everyone in the conversation can see your reaction. To remove it, click your reaction again. To see who reacted, hover over the reaction.
Editing or deleting a comment
Hover over the comment you want to change, then click the Edit Icon to update it or the Trash Icon to remove it.
Note: Anyone can edit their own comment. Admins can delete any comment in a Project.
Attaching a photo to a message
Click the Attach Photo Icon in the message field, then choose to upload a new photo or select one already in the Project.
Note: You can attach 1 photo per message.
In the app
Opening the Conversations Hub
Open the CompanyCam app, then tap the Messages Icon at the top of the Home screen. The hub loads your full list of Project Conversations, sorted by most recent activity, with unread conversations at the top.
Replying to a message
Tap the conversation you want to open.
Tap the message you want to reply to.
Tap the Reply Button.
Type your response.
Tap the Send Button.
Editing or deleting a comment
Swipe left on the comment you want to change, then tap Edit or Delete.
Note: Anyone can edit their own comment. Admins can delete any comment in a Project.
Mentioning a User or Collaborator
Type @ in the message field, then pick the User, User group, or Collaborator you want to mention. They’ll get a notification based on their notification settings.
Reacting to a message
Touch and hold a message or photo comment, then tap an emoji to react.
Attaching a photo to a message
Tap the Attachment Icon in the message field, then take a new photo or select one from the Project.
FAQs
Who can access the Conversations Hub?
Who can access the Conversations Hub?
Admins, Managers, and Standard Users can access the Conversations Hub on any plan.
Why does the menu say Messages?
Why does the menu say Messages?
The menu says Messages because that’s the new name for the button that opens the Conversations Hub. It used to say Conversations. The hub works the same way.
Why does my app still say Conversations?
Why does my app still say Conversations?
Your app still says Conversations if it’s on a version older than 10.0.68. Update to version 10.0.68 or later to see Messages. Either label opens the same hub.
Where do photo comments show up?
Where do photo comments show up?
Photo comments left on a photo in a Project post automatically to that Project’s conversation. You’ll see them next to any direct messages in the same thread, so the field crew and the office see the same conversation.
Does the Conversations Hub replace Project conversations?
Does the Conversations Hub replace Project conversations?
The Conversations Hub doesn’t replace Project conversations. It shows every Project conversation in one place without changing how messages send or store within individual Projects.
Can I reply to a photo comment from the hub?
Can I reply to a photo comment from the hub?
Yes, you can reply to a photo comment from the hub on web or in the app. Photo comments appear in the Project conversation, so you can reply to them right in the thread.
Who can I mention in a message?
Who can I mention in a message?
You can mention Users, User groups, and Collaborators who are on the Project. They get a notification based on their notification settings.
Can I attach multiple photos to a message?
Can I attach multiple photos to a message?
You can attach multiple photos to a single message.
💡 Need more help?
Contact our Support team — we're here Monday through Friday.
The CompanyCam Community has real job-site examples, templates, and tips from crews using this every day. Jump in with a question or just browse.