Time Tracking gives Admins and Managers a full view of their crew’s hours from the web. Add or fix entries when something goes wrong, then tag each entry with a work type, like a job code, service item, or phase, so you can see where the hours went and not only which Project they went to. Configure reminders so the crew stays on top of clocking in and out, and export a clean CSV when it’s time to run payroll.

This feature is in Early Access; plan availability is subject to change.

On the web

Viewing the Time Tracking Report

Note: Only Admins and Managers can view other team members' time entries. Standard and Restricted Users can view only their own time.

Log in to CompanyCam > go to Time Tracking to see your crew’s entries. Use the filters at the top of the page to narrow the list, including by work type.

Each entry shows its source, so you can see whether it was created in the mobile app or on the web. Entries from the mobile app also show the clock-in location when the User has location permissions turned on. Each entry also shows the work type your crew chose when they clocked in.

Creating a time entry

Note: Only Admins and Managers can create entries on behalf of other Users.

Log in to CompanyCam > go to Time Tracking, then click + New Entry in the upper-right corner. Enter the time details for the team member, then click Clock This User In.

Editing a time entry

Note: Only Admins and Managers can edit entries for other Users. Standard and Restricted Users can edit only their own entries.

Log in to CompanyCam > go to Time Tracking in the left sidebar, find the entry, then click the 3 Dots Icon > Edit. Make your changes and click Save

Deleting a time entry

Note: Only Admins and Managers can delete entries for other Users.

Go to Time Tracking, click the 3 Dots Icon next to the entry, then click Delete.

Exporting time data

Note: Only Admins and Managers can export time tracking data.

Log in to CompanyCam > Time Tracking in the left sidebar, apply any filters to adjust the data you want to export, then click Export at the top of the page. Your entries download as a CSV based on the current view. Work types are included in every time entry report and export.

Setting up time tracking reminders

Note: Only Admins and Managers can manage reminder settings.

Reminders are push notifications that go out only to crew members who haven’t clocked in or out yet, so no one gets a nudge they don’t need.

Click Reminders in the upper-right corner.
Toggle Clock-In Reminders and Clock-Out Reminders on or off, then set the time and days that match your crew's schedule.
Click Save.

In the app

Viewing team time

Note: Admins and Managers can view time entries for the whole team on mobile. Standard and Restricted Users can view only their own time.

Open Time Tracking from the home screen to see your team's logged hours over 7, 30, or 90 days, or set a custom date range.

Tap a Project's clock icon to jump straight to that Project's time entries.

Logging time for a team member

Admins and Managers can log time for any team member directly from mobile, without needing that person to clock themselves in. This mirrors the web flow described in Creating a time entry above.

Choosing a work type

Note: Admins, Managers, Standard Users, and Restricted Users can all choose a work type when they clock in.

Pick a work type when you clock in to show what kind of work you’re doing. Choosing one is optional, so you can still clock in without it.

FAQs

Can Standard Users see other people's time entries?

Standard users can view only their own time entries. They can't see or edit anyone else's data.

Can Restricted Users access time tracking reports?

Restricted users can clock in and out and view their own entries, but they can't access reports or time tracking settings.

What happens if someone forgets to clock out?

A few safeguards are in place. A configurable clock-out reminder goes out to anyone still clocked in at a set time. If a timer runs 9+ hours, a long-running timer alert fires. At midnight, the system stops the timer automatically. Admins and Managers can also edit the entry manually after the fact.

Can I reassign an entry to a different Project?

Admins and Managers can reassign any entry to a different user or project. Locate the entry, click the 3 Dots Icon, select Edit, update the project field, and click Save.

Can I track time that isn't tied to a Project?

Time entries don't require a project. Crew can clock in without selecting one, and that time still shows up in reports.

💡 Need more help?

Contact our support team — we're here Monday through Friday.

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Managing Time Tracking