A User Invitation connects you to your company's CompanyCam account so you can start documenting jobs with your crew. Once you accept it, you'll set up your account and log in on the web or in the app.
Wait until you receive your User Invitation before you set up your account. Signing up on your own creates a separate account that isn't connected to your company.
On the web
If your invite came by email, open it. Can't find it? Check your spam or junk folder.
Click Accept Invitation in the email.
Enter your information on the account setup screen.
Create a password.
Click View to double-check it.
Check the box agreeing to the Terms of Service and Privacy Policy.
Click Join the Team.
In the app
Check your email or texts for an invite from CompanyCam.
Tap Accept Invitation in the invite.
Enter your information on the account setup screen.
Create a password.
Tap View to double-check it.
Check the box agreeing to the Terms of Service and Privacy Policy.
Tap Join the Team.
Tap Download CompanyCam if you don't have the app yet.
Open the app and tap Allow Paste if you're prompted.
Log in to your account and get to work on a Project.
FAQs
Why didn't I get the text invite?
Why didn't I get the text invite?
Text invites can get blocked by cell carriers that flag the link as spam. Ask the person who invited you to resend the invitation by email instead.
Do I need a certain plan or role to accept an invite?
Do I need a certain plan or role to accept an invite?
Any User can accept a User Invitation on any plan, on both the web and the mobile app.
💡 Need more help?
Contact our Support team - we're here Monday through Friday.
The CompanyCam Community has real job-site examples, templates, and tips from crews using this every day. Jump in with a question or just browse.