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Accepting a Project Collaboration

Project Collaboration allows you and another company to share a Project you're both working on. Once sent and invite, here's how to accept:

Updated this week

Before you start

  • This feature requires a User to have a CompanyCam account. You do not have to have an active account before accepting a Collaboration invitation, but we do recommend downloading the app before accepting the invite.

  • Invites will expire after 7 days. If you have not accepted the invite before the 7 days, your inviting company will need to send another invitation from that Project. If you need access to multiple Projects, you will need multiple invites, one from each Project, in order to access those projects from your account.

  • To accept a Project Collaboration, you need to have the Admin, Manager, or Standard role.

On the web

Accepting a Project Collaboration without an account

  1. If your Project Collaboration was sent via email, check your inbox for an invite. If you're not seeing it right away, you may need to check your spam or junk folders.

  2. After selecting the link, it will redirect you to a page with the option to sign up. From here, you'll select Sign Up - It's Free.

  3. Next, enter your information, and then click Create Company.

Accepting a Project Collaboration with an active account

  1. If your Project Collaboration was sent via email, check your inbox for the invitation. If you're not seeing it right away, you may need to check your spam or junk folders.

  2. When you open the link, you will see an option to Accept and Start Collaboration.

In the app

Accepting a Project Collaboration without an active account

  1. If your Project Collaboration invitation was sent via text, tap on the link you received.

    Note: Cell phone carriers may be blocking the links for collaboration invites when sent via text because the messages are being detected as Spam. If you're having trouble receiving links via Text, we recommend reaching out to the User who sent the invitation initially and asking them to send the invitation via Email as a workaround.

  2. After opening the link, you'll be prompted to Download CompanyCam if you haven't installed the app yet.

  3. Once downloaded, open the app and tap Allow Paste if prompted.

  4. Next, tap Sign Up a New Company to create an account.

  5. Fill out the form with your Company's information and then tap on Get Started to accept the Collaboration and get started on the Project.

Accepting a Project Collaboration with an active account

  1. If your Project Collaboration invitation was sent via text, tap on the link you received.

    Note: Cell phone carriers may be blocking the links for collaboration invites when sent via text because the messages are being detected as Spam. If you're having trouble receiving links via Text, we recommend reaching out to the User who sent the invitation initially and asking them to send the invitation via Email as a workaround.

  2. If you aren't already logged in to your account, tap Sign In to Accept the Invitation after opening the link.

  3. Next, tap Accept and Start Collaborating.

Re-accepting a Collaboration invite after a Collaboration has ended

  1. If your Collaboration has ended, the owning company of the Project will need to generate a new Collaboration Invitation and share it with you.

  2. Once you have a new invitation link, you will want to accept it by following the same steps as listed above.

  3. After accepting the new invitation, you will see two versions of the Project. You will see the old, ended Collaboration Project (denoted by a Collaboration Ended Badge) as well as the new Collaboration Project.

    Note: You will want to upload photos and interact with the newly created Project, not the Project with the Collaboration Ended badge.

Accessing the Project

All Collaborators will be able to:

  • View photos - View all photos in the entire Project, even photos added before you were added as a collaborator. You can also share any photos in the Project with clients, subcontractors, or others.

  • Comment - View or leave comments on the project for your team or the Collaborating team to view for thorough transparency and communication.

Want to invite another company to collaborate? Here's how!

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