Before you start
Sending Collaboration invitations is not available on Basic or Pro. Upgrade your plan to take advantage of this feature.
Availability of this feature depends on your current plan and when you subscribed to CompanyCam. If you joined CompanyCam prior to January 15, 2025, you may have access to this feature. Please reach out to our Support Team if you have questions!
To invite Collaborators you need to have the Standard, Admin, or Manager role. If you don't have one of those roles, ask an Admin on your company's account for permission; here's what they'll need.
Only one company can be invited to collaborate at a time. If you need multiple Collaborators, you'll need to send out multiple invites.
Project Owners sending the Collaboration invite will need to upload one photo into the Project for the inviting company to be able to view the Project in their Project Feed.
Please Note
The information that can be shared between Project Collaborators is:
Photos
Videos (Collaborators on Pro, Premium, and Elite Plans can upload videos)
Edits & annotations on the photos
Comments
Project Conversation
Collaborators with Pro, Premium, or Elite plans can view Checklists and complete Fields.
Both Owning Company and Collaborator can create a Checklist, and interact with each other Checklist to complete Fields.
Completed Fields will show user info on who checked off the Field.
Checklists cannot be assigned to Collaborators.
On the web
Log in to CompanyCam.
Open the Project that you want to collaborate on.
Under the Collaborators tab on the far right panel, click on the + Circle Icon.
If you haven’t invited a Collaborator to this Project yet, click Invite a Company to Collaborate.
Once you click Invite, a link will be generated for you to either Copy to Clipboard and paste the link externally, or you can click Send via Email and send the link to the company you’d like to collaborate with!
Note: You’ll want to send a new invite to each company if you’d like to add more than one collaborator to the Project.
** The link will expire after seven days, so if a collaborator has not opened the link within that time period, you’ll need to invite them to the Project again.**
Once you’ve shared the invite, you can either choose to invite more Collaborators or return to your Project by clicking No, I’m Done.
You’ll know Collaborators have accepted your invite by looking at the Collaborators section in the Project.
Each Collaborator added to the Project will be assigned a color. When the Collaborators from that company add photos or comments, their assigned color will show up to identify what they’ve added to the Project.
In the app
Project with no Collaborators
Open the CompanyCam app on your phone or tablet.
Open the Project you’d like to invite Collaborators to.
Tap on Collaborators below the Project name.
4. Tap on + Collaborator.
Tap on Share Invite to copy the link or begin sending in a text or email.
Project with existing Collaborators
Open the CompanyCam app on your phone or tablet.
Open the Project you’d like to invite Collaborators to.
Tap on the Collaborators Icon.
Select + Invite a Company.
Select + Collaborator.
Click on Share Invite to copy the link or begin sending in a text or email.
** The invite will expire after 7 days and a new invite will need to be sent out after 7 days have passed.
FAQs
Q. What information is not shared between Collaborators?
A. Project Description, Documents, Reports, Pages, Tags, and Project Labels.
Q. Can a Collaborator be added to more than one Project?
A. Yes, a Collaborator can be invited to more than one Project. You will need to generate and share a new link for each Project individually.
Q. Is there a limit to the number of Collaborators I can add to a Project?
A. Currently, there isn't a limit to the number of Collaborators you can invite to a Project. However, you will need to generate and share a new link with each Collaborator since invitations cannot be reused.
Q. If I collaborate with another company and delete a photo, is it also deleted on my Collaborator's side?
A. Yes, regardless of the owning company/collab company, Admin/Manager role of all participating companies can delete photos/videos with access to Project trash to recover.
Q. If I collaborate with another company and delete the Project, is it also deleted on my Collaborator's side?
A. No. When a Collaboration is accepted, a copy of the Project will live on both the owning company's account as well as the Collaborator's account. If you delete the Project on your end, your collaborator will still have their copy. They will need to manually delete the Project on their end as well.
Q. Can I merge a Project that has a Collaboration?
A. You can only merge a collaborated Project as long as the Collaboration has ended. If the Collaboration is still active, you will need to end the Collaboration and then merge.
Q. Can I move photos between Projects if there’s a Collaboration on them?
A. You can only move photos between Projects as long as the Collaboration has ended. If the Collaboration is still active, you will need to end the Collaboration and then move the photos.
Q. Can Collaborators view Documents added to the Projects?
A. No. Currently, Documents are not shared between Collaborators. The Documents you add are only seen by Users on your account and would need to be shared individually with your Collaborator to be viewed.
Q. Can I see a list of all of the Projects I have with a Collaborator?
A. No. Projects with Collaborations on them would need to be opened manually one by one or you'll be able to view a Building Icon on the collaborated Projects from the Project Feed.
Q. Can Collaborators on the Basic Plan upload videos?
A: No, the Basic Plan does not allow for video upload.