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How to Communicate with Your Team

Keeping in touch with your team is crucial! Learn about the different ways to communicate with your team within CompanyCam.

Updated over 2 weeks ago

Before you start

  • Project Conversations and Photo Comments cannot be edited or deleted after they are published.

  • Collaborators cannot be @mentioned in a Project.

  • Translations is not available on Legacy or Basic plans. Upgrade your plan to take advantage of this feature.

  • Translations are available for Photo Comments and Project Conversations. Comments left in any language are translated into either English or Spanish, depending on the User's default language settings.

On the web

How to use the Project Conversation

  1. Log in to CompanyCam.

  2. Open the Project that you and your team are working on.

  3. Click on the expandable Side Bar Icon on the right side if it's collapsed.

  4. In the Project Conversation, click on the Comment Box to leave a note.

  5. If needed, you can @mention Groups or individual team members within your message. To do this, you can either click on the @ Icon or type @ on your keyboard when commenting. Team members who are @mentioned will receive a notification depending on their notification settings.

  6. Type your comment and click Post.

    7. Note: If a comment was left in a language other than the User's device's settings, Users are able to switch back and forth between the original and translated comment. Click See Original or See Translated.

How to add a Photo Comment

  1. Log in to CompanyCam.

  2. Open the Project that you and your team are working on.

  3. Open the photo you'd like to comment on.

  4. Under the Comments section, click on the Comment Box to leave a note.

  5. If needed, you can @mention groups or individual team members within your message. To do this, you can either click on the @ Icon or type @ on your keyboard when commenting. Team members who are @mentioned will receive a notification depending on their notification settings.

  6. Type your comment and select Post.

  7. Note: If a comment was left in a language other than your device's settings, you'll be able to switch back and forth between the original and translated comment. Click See Original or See Translated.

In the app

How to use Project Conversation

  1. Open the CompanyCam app on your phone or tablet.

  2. Open the Project you and your team are working on.

  3. Select the Message Icon next to the Camera.

  4. If needed, you can @mention groups or individual team members within your message. To do this, you can either click on the @ Icon or type @ on your keyboard when commenting. Team members who are @mentioned will receive a notification depending on their notification settings.

  5. Type your message and select Post.

How to add a Photo Comment

  1. Open the CompanyCam app on your phone or tablet.

  2. Open the Project you and your team are working on.

  3. Open the photo you'd like to comment on.

  4. Tap on the Comment Icon.

  5. If needed, you can @mention groups or individual team members within your message. To do this, you can either click on the @ Icon or type @ on your keyboard when commenting. Team members who are @mentioned will receive a notification depending on their notification settings.

  6. Type your comment and select Post.

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