CompanyCam supports several ways to sign in, so your team can access their account securely and quickly. The method you use to sign in must match the one selected when your account was originally created.
You can sign in with:
Google — Use your Google account to authenticate
Apple — Use your Apple ID to authenticate
Email and password — Sign in with the email address and password tied to your CompanyCam account
Single Sign-On (SSO) — Sign in through your company's identity provider. (Available for Enterprise and Add-On only)
Biometric Login — On the mobile app, use Face ID (iOS) or fingerprint (Android) to sign back in without re-entering your password or tapping through Google/Apple every time
On the web
Single Sign-On (SSO)
Note: SSO is available on Enterprise accounts and as an add-on for all accounts. Contact our support team to learn more about your options.
Open CompanyCam in a web browser and click Single Sign-On.
Type in your email address and click Continue. Once confirmed, you'll be signed in.
OR, if you're signing in through your SSO provider directly
Note: Okta is used as an example in this article. Login steps can vary depending on your SSO provider.
Log in to your Okta account with your email address and select Next.
Type in your password and click Verify.
Under the My Apps tab, click CompanyCam or search for it using the search bar. After selecting, you'll be signed in.
Google or Apple
Go to the CompanyCam login page.
Click Log In with Google or Log In with Apple.
Follow the prompts from Apple or Google to authenticate.
Once confirmed, you'll be signed in to your CompanyCam account
Email and password
Go to the CompanyCam login page.
Enter the email address and password associated with your account.
Click Log In.
Note: You can update your email address or password anytime from User Icon > My Settings once you're logged in.
In the app
Sign in with SSO
Open the CompanyCam app on your mobile device and select Sign In.
Tap Single Sign-On.
Type in your email address and tap Continue.
Tap Continue again to confirm.
A browser window will open for your SSO provider. Enter your password.
Enter the code generated by your authenticator app. Once verified, you'll be signed in.
Sign in with Google or Apple
Open the CompanyCam app on your mobile device and select Sign In.
Tap Continue with Google or Continue with Apple.
Follow the prompts from Apple or Google to authenticate.
Once confirmed, you'll be signed in to your CompanyCam account.
Email and password
Open the CompanyCam app on your mobile device and select Sign In.
Enter your email and password.
Select Sign In.
Biometric Login (Face ID or fingerprint)
Once you've signed in on the mobile app for the first time, you can turn on Biometric Login so you don't have to re-enter your password or tap through Google/Apple every time you open the app.
Note: Biometric Login uses the Face ID or fingerprint already set up on your device. CompanyCam doesn't store your biometric data.
Sign in to the CompanyCam app using any method above.
Tap your User Icon, then tap Settings.
Tap Login Security
Turn on Log in with biometrics
Going forward, opening the app will prompt you for Face ID or your fingerprint instead of your password.
Note: If Face ID or fingerprint fails, you can always fall back to your regular sign-in method.
FAQs
How do I use SSO if I have multiple accounts?
How do I use SSO if I have multiple accounts?
If you have multiple CompanyCam accounts, you'll want to log in to your SSO account first before signing in to other accounts.
What if I lose access to my Google or Apple account?
What if I lose access to my Google or Apple account?
Use the 'Forgot password?' flow on the CompanyCam login page. A password was automatically generated for you if you signed up with Google or Apple, so resetting it via email will give you access without needing your Google or Apple account.
Can I switch from a Google or Apple login to signing in with an email/password?
Can I switch from a Google or Apple login to signing in with an email/password?
Yes. If you created your account using Google or Apple, a password is automatically generated for your account behind the scenes. If you’d like to set or change your password, use the 'Forgot password?' option on the sign-in page to create your own. Otherwise, you can update your password in your settings.
After that, you can log in using either Google/Apple sign-in or email + password.
Can I switch from email/password login to Google or Apple login?
Can I switch from email/password login to Google or Apple login?
Yes. If you already have an email/password account, you can start using Google or Apple login anytime. Just click “Continue with Google” or “Continue with Apple” using the same email address. Your accounts will automatically link, and you’ll be able to use either login method going forward.
Is Biometric Login available on the web?
Is Biometric Login available on the web?
No, Biometric Login is only available on the mobile app. On the web, you'll sign in with SSO, Google, Apple, or your email and password.
Which sign-in methods support Biometric Login?
Which sign-in methods support Biometric Login?
Biometric Login currently supports accounts that sign in with email/password, Google, or Apple.
💡 Need more help?
Contact our support team — we're here Monday through Friday.
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