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Reactivate a User

If you have a deactivated User that needs access again, you can quickly give them access, no need to send a new invite!

Updated this week

Before you start

  • To reactivate a User, you need to have the Admin or Manager role. If you don't have that role, ask an Admin on your company's account for permission; here's what they'll need.

  • Managers can reactivate Users with the Manager, Standard, and Restricted roles. They cannot reactivate a deactivated Admin.

On the web

  1. Log in to CompanyCam.

  2. Select the Users from the toolbar on the left side of your screen.

  3. Search for the User ID in your User list.

  4. Click the Three Dots Icon in the upper right corner of the User's card.

  5. Select Reactivate.

In the app

  1. Tap My Team on the homescreen.

  2. Tap the Three Dots Icon to the right of the Deactivated User.

  3. Select Reactivate.

Once you've reactivated them, you may want to double-check their permissions and edit them to ensure they have access to what you need them to have.

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