Before you start
If you are a customer of JobNimbus and HOVER, you can take advantage of a powerful three-way integration between CompanyCam and those services!
You need to have the Admin permissions role in CompanyCam and the necessary permissions in JobNimbus and HOVER to set up the integrations. If you don't have that role, ask an Admin on your company's account for permission; here's what they'll need.
Setup
The first thing that you need to do is make sure all three integrations are set up properly. Here are links to the documentation on how to set each one up:
JobNimbus Documentation on how to set up JobNimbus and HOVER - instructions for how to send a HOVER order are included here.
How it works
After you have all three set up, here is the optimal workflow:
Create a Contact or Job in JobNimbus (depending on how you have it integrated); this will automatically create a CompanyCam Project.
Order the HOVER in JobNimbus - Instructions for this are in the JobNimbus article.
Go to the HOVER app and look for the order that's waiting to have photos taken, and take the required 8 photos or more.
Submit the HOVER order in HOVER.
Once the order is submitted and the processing ends, the photos will be pushed to the CompanyCam Project that was created in Step 1.
Once the report is done processing, it will be pushed to the Documents Tab within the CompanyCam Project.
All content is synced back to JobNimbus. You can expect the photos to be synced back to CompanyCam shortly after they are taken. The report will be synced to CompanyCam, then JobNimbus.
Your team can take photos in CompanyCam within the same Project, and they will be synced back to JobNimbus, keeping everything in one JobNimbus record. If you want your photos to sync back to JobNimbus, please make sure to never manually create a Project within CompanyCam. If a Project is manually created in CompanyCam, it will not be connected to the integration, and photos won't sync.
If you need support integrating or have any issues with the integration, reach out to [email protected] or reach out to our live chat!
Want to make workflows even easier? Now that you've got your CRM up and running, check out other integration opportunities!