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Galleries and Timelines Explained

Learn the difference between a photo Gallery and a Project Timeline in CompanyCam, and when to use each to share job photos with customers.

Galleries and Timelines are the two ways to put your job photos in front of someone outside CompanyCam, like a customer, a sub, or an adjuster. A Gallery is a set of photos you hand-pick and send; a Timeline is a live link that keeps updating as you shoot. Either one opens in a browser with no account and no app, so the person just clicks and sees your work.


What a Gallery is

A Gallery is the fastest way to put job photos in a customer's hands. Select the shots you want, click Share, and CompanyCam hands you a link you can drop in a text, an email, or a post. Whoever opens it sees just those photos, branded to your company, and can download the whole set in one tap. No account, no app, no zipping files or burying someone under a dozen separate texts.

A Gallery is a snapshot. It shows the photos you picked, the way they looked when you shared them. That makes it the right call for a specific set of work: the finished job, the damage before you started, a batch for the adjuster, or your best shots to post and land the next one.

You can include photo details like who took it, when, and where, or add descriptions when that context helps the person on the other end.


What a Timeline is

A Timeline is a live link to all Project photos that updates itself as new photos. Share it once, and every new photo you take shows up for the customer automatically, in the order you shot them. You never resend anything. They refresh and see exactly where the job stands.

Like a Gallery, it opens in a browser with no account. The difference is that a Timeline is ongoing, not a snapshot. It's built for keeping someone in the loop while the work is happening, so a customer can follow progress without calling you for an update or driving out to the site.


When to use which

Rule of thumb: Gallery for a set of photos, Timeline for the whole job as it unfolds.

Reach for a Gallery when you want to hand someone a specific batch: the finished work, a set of before-and-after shots, or photos for an adjuster. Reach for a Timeline when you want a customer to follow along live, with new photos landing on their end as you take them.

When you want your best work seen by anyone, not just the person you sent a link to, that's a Showcase on your Portfolio Site, which is public by design. Galleries and Timelines are for sharing a job with the people working on it.


FAQs

What's the difference between a Gallery and a Timeline?

A Gallery is a set of photos you hand-pick and share as a snapshot. A Timeline is a live link to the whole Project that updates as you take new photos.

Does my customer need a CompanyCam account to view?

Your customer doesn't need an account to open a Gallery or a Timeline. Both open in any browser straight from the link you send.

Can they download the photos?

Anyone you send a Gallery to can view and download the photos you shared, all at once. Photos in a Timeline need to be downloaded 1 at a time.

If I take more photos later, will the Gallery update?

A Gallery won't update. It shows the photos you selected when you shared it. To share a job that keeps updating on its own, send a Timeline instead.


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