EagleView provides aerial imagery and roof measurement reports used for estimating and proposals. Once your account is connected (see Connecting EagleView to CompanyCam), you can order a measurement report for any project without leaving CompanyCam.
This article covers ordering reports, downloading historic reports, upgrading a report, what happens after you order, and troubleshooting. See Connecting EagleView to CompanyCam.
This integration is only available on the web app.
How the integration works
EagleView isn't something you configure per Project — once your accounts are connected, ordering happens entirely inside CompanyCam. You request a report from a Project, EagleView processes it, and the finished PDF is delivered back into that Project's Documents.
This integration only sends report orders to EagleView and receives finished reports back. It doesn't sync photos, videos, or other documents between CompanyCam and EagleView in either direction.
Ordering a measurement report
Note: You need Admin or Manager permissions in CompanyCam to order a Report. Each Project also needs a complete address — a street address plus either a city and state, or a ZIP code.
Before you place an order, CompanyCam shows any Reports already placed at the Project's address — including ones ordered directly in EagleView — along with the date each was originally requested. If the Report you need already exists, download it instead of placing a new order; see Downloading a historic report below.
Open the Project you want a Report for.
Click the 3 Dot Icon in the top-right of the Project.
Under Integrations, select Order EagleView Report.
In the order window, choose your options:
Report type — Premium – Residential, Bid Perfect™, QuickSquares, and more.
Delivery — how fast you need it. Faster options may cost more.
Structures to measure — which structures on the property to include.
Optionally, check "The roof was built or altered in the last 4 years" and add any Special instructions for EagleView.
Click Place order.
Note: EagleView bills you directly for Reports. The order window shows an estimated price range for the Report type and delivery speed you choose, but final pricing is set by EagleView and isn't part of your CompanyCam subscription.
Downloading a historic report
If a Report already exists for the project's address — whether it was ordered through CompanyCam or directly in EagleView — you can download it straight into the Project instead of ordering a new one.
Open the Project and click the 3 Dot Icon, then select Integrations → Order EagleView Report.
In the existing Reports list, find the Report you want. Each entry shows the date it was originally requested.
Click Download next to that Report.
The Report is added to your Project's Documents, the same way a newly ordered Report would be.
After you place an order
Once you place an order, EagleView starts processing it — you don't need to check back in EagleView. Most reports are ready within a few hours, though delivery time depends on the delivery speed you chose. Occasionally, EagleView needs extra time to verify the property, which can add to that timeline.
While your order is processing, it shows up in the existing reports list for that address. Once it's ready, the same entry updates to a Completed status, and the PDF is automatically added to your Project's Documents.
Upgrading a report
If EagleView offers a higher tier of a report you already have, an Upgrade button appears next to that report in the existing reports list.
Open the Project and find the report you want to upgrade.
Click Upgrade.
Choose your Report type, Delivery speed, and Measurement type. These options are specific to the report you're upgrading, so they may look different from the standard order form.
Click Place order.
An upgrade creates a brand-new report with its own PDF — it doesn't replace or modify the original. Neither CompanyCam nor EagleView marks the new report as an upgrade, so keep track of which report is which if you order one.
Important: Pricing isn't currently shown when upgrading a report; you'll see pricing on standard orders, but not on upgrades. Clicking Cancel upgrade returns to the standard order form. Clicking Cancel closes the window without ordering anything.
FAQ
Can I order more than one Report for the same Project?
Can I order more than one Report for the same Project?
Yes. There's no limit on how many reports you can order for a project. Each previous order stays visible above the order form.
Will CompanyCam stop me from ordering a duplicate report?
Will CompanyCam stop me from ordering a duplicate report?
No. CompanyCam shows any existing reports at the project's address before you order, so you can check what's already there, but it doesn't block a new order. If EagleView's own system determines the new order is a duplicate, that status shows up in the list after the order is placed.
Why didn't an existing report show up in the list?
Why didn't an existing report show up in the list?
CompanyCam matches reports to a project by comparing addresses. The match isn't case-sensitive, but it is literal — "123 Main Street" won't match "123 Main St." If a report you know exists isn't showing up, check whether the address on the project matches the address on the EagleView order exactly, including the street suffix.
Can I download a report I placed directly in EagleView?
Can I download a report I placed directly in EagleView?
Yes. Any report that shows up in the project's existing reports list — including ones ordered directly in EagleView — can be downloaded into CompanyCam instead of placing a new order.
Where do delivered reports show up?
Where do delivered reports show up?
Delivered reports are added automatically to the project's Documents as a PDF.
Can I upgrade any report?
Can I upgrade any report?
Only if EagleView marks that specific report as eligible for an upgrade. When it is, an Upgrade button shows up next to it in the existing reports list.
Does upgrading a report replace the original?
Does upgrading a report replace the original?
No. Upgrading creates a new, separate report with its own PDF. The original report stays as it was, and nothing in CompanyCam or EagleView labels the new one as an upgrade or links it back to the original.
Why don't I see a price when I upgrade a report?
Why don't I see a price when I upgrade a report?
Pricing isn't currently available for upgrade orders. You'll still see pricing when placing a standard, non-upgrade order.
Does ordering a report cost anything through CompanyCam?
Does ordering a report cost anything through CompanyCam?
EagleView bills you directly for reports. Cost depends on the report type and delivery speed you choose, and isn't part of your CompanyCam subscription.
Who do I contact if something's wrong with my EagleView account or billing?
Who do I contact if something's wrong with my EagleView account or billing?
CompanyCam supports the integration itself. For anything related to your EagleView account, billing, or subscription, contact EagleView support directly.
What happens to my reports if I disconnect the integration?
What happens to my reports if I disconnect the integration?
Disconnecting stops new orders from being placed. Reports already delivered to your Projects stay in Documents. See Connecting EagleView to CompanyCam.
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