Before you start
Reviews is not available on Basic, Pro, or Premium. Upgrade your plan to Elite to take advantage of this feature.
To connect your CompanyCam account to your Google Business Profile, you need to have the Admin or Manager role. If you don't have that role, ask an Admin on your company's account for permission; here's what they'll need.
Requesting Reviews is an account-level feature and is available to all permission levels.
To request Reviews in CompanyCam, you must have a Google Business profile.
Requesting Reviews in the Mobile App is Coming Soon!
Please Note:
Photos added to the Review Request will not automatically attach to the Google Review. If the customer would like to include the photos in their Review, they must download and attach the photos to the Review.
On the web
Log in to CompanyCam.
Open the Project that you would like to request a Review for.
In the upper right-hand corner, click Request Review.
Optional: Click into the Text Box to edit the prefilled message and/or add photos from your Project to the request by clicking + Photos.
Select Copy Review Link to copy the unique URL to share with your customer.
In the app
Open the CompanyCam app on your phone or tablet.
Open the Project you’d like to request a Review for.
Select the 3 Dots Icon in the upper right-hand corner.
Tap Request Review.
Optional: Click into the Text Box to edit the prefilled message and/or add photos from your Project to the request by clicking + Add.
Select Scan QR to share with your client in person, OR select Send Link and share the link via text message or email.
Connecting to your Google Business Profile
Log in to CompanyCam.
From the left-hand navigation bar, click Reviews.
Click + Connect Google Business.
Use the Search Bar to search for your business and click on your business name.
Verify your company information and click Connect. Note: This may prompt you to sign in to Google and verify your Google Business account.
