In order to cancel an account you need to have the Admin role. If you don't have that role, ask an Admin on your company's account for permission; here's what they'll need.

For security purposes, we ask that you complete the cancelation process on our website.

Billing is not available on the mobile app, but you can sign into a mobile browser on your device.

If you do not have at least one active User on the account, we can't guarantee that your content will be there if you choose to reactivate your account in the future.