Before you start
Plan Requirements:
This feature is available on all plans.
Permission Roles:
All permission roles can access Offline Mode.
Platform Availability:
Offline Mode is only available in the mobile app.
In the app
Take photos
To access Offline Mode in the app, click on the Camera Icon at the bottom of the home screen.
Select the Offline Tab and choose which Project you'd like to work on.
Begin taking photos or recording a video. When finished, select Done. You will then notice a banner on the home screen of your app that says, "(#) items waiting to upload - waiting for connection".
Once you reestablish a connection, those photos or videos will begin to upload.
Complete Checklists
If you're within a Project when you go offline, tap on the To-Dos Section.
Open the cached Checklist you'd like to work on.
Take photos and complete fields as normal.
Once you're back online, the app will upload your progress.
Complete Project Tasks
If you're within a Project when you go offline, tap on the To-Dos Section.
Now you can view and complete existing Tasks, and they'll be updated once you're back online.
Create a Page
If you're within a Project when you go offline, tap on the Documents Section.
Tap + Icon to create a Page.
Tap Page.
Tap + New Page.
Once you're back online, the app will upload your Page.
Create a Walkthrough
If you're within a Project when you go offline, tap on the Documents Section.
Tap the + Icon.
Tap Page.
Tap Walkthrough.
Create your Walkthrough as you normally would.
Once you're back online, the app will upload your Walkthrough to Pages.
FAQs
Can I create a new Project while in Offline Mode?
Can I create a new Project while in Offline Mode?
Yes! You can create a new Project when in Offline Mode. Once you regain signal, it will sync with your CompanyCam account.
Can I access all of my Projects in Offline Mode?
Can I access all of my Projects in Offline Mode?
No, you won't be able to access all of your Projects when in Offline Mode. Only up to 60 recent, starred, or assigned Projects will be cached for Offline Mode.
What happens when I take photos and videos in Offline Mode?
What happens when I take photos and videos in Offline Mode?
When you take photos and videos in Offline Mode, they will be placed in an upload queue and automatically upload once a connection is restored.
Can I create or edit a Checklist in Offline Mode?
Can I create or edit a Checklist in Offline Mode?
No, you cannot create or edit Checklists in Offline Mode. You can only complete the Checklist Fields that were accessed before going offline.
Can I edit or delete Checklist Fields while in Offline Mode?
Can I edit or delete Checklist Fields while in Offline Mode?
No, you cannot edit or delete Checklist Fields while offline.
Can I complete Checklist Fields while in Offline Mode?
Can I complete Checklist Fields while in Offline Mode?
Yes, Checklist Fields can be completed in Offline Mode as long as you are in the Checklist when you go offline.
Can I complete Project Tasks while in Offline Mode?
Can I complete Project Tasks while in Offline Mode?
Yes, Project Tasks can be completed in Offline Mode as long as you are in the Project when you go offline.
Can I create new Pages or a Walkthrough in Offline Mode?
Can I create new Pages or a Walkthrough in Offline Mode?
Yes, you can create new Pages or a Walkthrough in Offline Mode as long as you are in the Project when you go offline. Once a connection is reestablished, it will process and upload them.