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Access Offline Mode

Have no connection? Not a problem! You can add photos and videos to projects with our Offline Mode.

Updated over 2 weeks ago

Before you start

  • The app will cache up to 60 Projects or 20 assigned, 20 starred, and 20 recent Projects. You also have the ability to create a new Project while in Offline Mode.

  • Project Tasks and Checklist Fields can be completed in Offline Mode.

  • You can create new Pages or an AI Walkthrough Note in Offline Mode. Once a connection is reestablished, it will process and upload them.

Access Offline Mode

Take photos

  1. To access Offline Mode in the app, click on the blue Camera Icon at the bottom of the home screen.

  2. Select the Offline Tab and choose which Project you'd like to work on.

  3. Begin taking photos or recording a video. When finished, select Done. You will then notice a banner on the home screen of your app that says, "(#) items waiting to upload - waiting for connection".

  4. Once you reestablish a connection, those photos or videos will begin to upload.

Complete Checklists

  1. If you're within a Project when you go offline, tap on the Checklists Tab.

  2. Open the cached Checklist you'd like to work on.

  3. Take photos and complete fields as normal.

  4. Once you're back online, the app will upload your progress.

Complete Project Tasks

  1. If you're within a Project when you go offline, tap on the Tasks Tab.

  2. Now you can view and complete existing Tasks, and they'll be updated once you're back online.

Create a Page

  1. If you're within a Project when you go offline, tap on the Pages Tab.

  2. Tap + Page to create a Page.

  3. Choose New Page.

  4. Add any edits or information to your Page within the editor.

  5. Once you're back online, the app will upload your Page.

Create a Walkthrough Note

  1. If you're within a Project when you go offline, tap on the Pages Tab.

  2. Tap + Page.

  3. Choose Walkthrough Note.

  4. Create your Walkthrough Note as you normally would.

  5. Once you're back online, the app will upload your Walkthrough Note to Pages.

FAQs

Q. Can I create a new Project while in Offline Mode?

A. Yes, and once you regain signal, it will sync with your CompanyCam account.

Q. Can I access all my projects in Offline Mode?

A. No, only up to 60 recent, starred, or assigned Projects will be cached.

Q. What happens when I take photos/videos in Offline Mode?

A. They queue up and automatically upload once a connection is restored.

Q. Can I create or edit a Checklist while in Offline Mode?

A. No, you can only complete the Checklist fields that were accessed before losing signal.

Q. Can I edit or delete Checklist fields while in Offline Mode?

A. No, Checklist fields cannot be edited or deleted while in Offline Mode.

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