Before you start
Plan Requirements
This feature is available on all plans.
Permission Roles
To manage User Groups, you need to have the Admin or Manager role. If you don't have that role, ask an Admin on your company's account for permission.
Platform Availability
Creating and modifying User Groups is only available on the web app.
On the web
Create a Group
Log in to CompanyCam and click on the Team Tab located in the left-hand toolbar.
Next, click User Groups at the top of the page.
Click on + Create Group to the right of the screen.
Create a name for your Group and select the Users you want to be in this Group from the drop-down box. When you are finished, click Create Group.
Now, you can find your new Group under the Groups tab and can view which Users are in the Group, what photos each User has uploaded and to what Project, when the photos were uploaded (date/time), and can filter through the photos as well!
Modify a Group
Log in to CompanyCam and navigate to the Team Tab on the left sidebar.
Next, click User Groups at the top of the page.
Find the Group you need to make changes to and click the Three Dots Icon on the Group card.
Click Edit Group within the drop-down menu.
Edit the Group Name and the members as needed.
Click Update Group.
You can also view Groups in the mobile app by going to your home page, tapping My Team, and selecting Groups.
FAQs
Is there a character limit to User Group names?
Is there a character limit to User Group names?
Yes, your Group names cannot exceed 50 characters.
How does @mentioning work for a User Group?
How does @mentioning work for a User Group?
After a Group has been created, you'll be able to @mention the group within the Project Conversation and on Photo Comments. To do this, in the text box of a Project Conversation or Photo Comments, type '@' and select the group you want to mention.
Need to invite more of your team to your CompanyCam account? Here's how to do that: Invite New Users.