Before getting started, make sure you've already connected your CompanyCam and Hover accounts. Once connected, you can request a Hover capture straight from a CompanyCam Project. If your account uses Hover's legacy workflow instead, you can start a Project in Hover, and CompanyCam will create a matching Project automatically. This article covers both workflows, what syncs, and answers to common questions.
This integration is available on select plans and can only be managed on the web app.
How the integration works
This integration works with both single- and multi-structure Projects. The workflow you use depends on the setting chosen when your integration was connected. See Integrating CompanyCam and Hover to change it.
Photos captured in Hover sync to the matching CompanyCam Project as soon as they're available. Any interior or exterior measurement reports, along with additional structure documents, sync to the Files tab of that Project.
If you add additional structures inside a Hover Project, they'll appear within the same CompanyCam Project. Each structure generates its own file in the Files tab, so you don't end up with a separate Project for every structure.
On the web
Requesting a Hover capture from CompanyCam
You must have Admin or Manager permissions in CompanyCam to request a Hover capture.
Open the Project in CompanyCam and click Request Hover Measurements.
In the pop-up, select the Hover User you want to complete the capture, or enter an email address to send the request to a homeowner.
Note: If a customer is already attached to the Project, we'll fill in their email for you so you can send the request straight to them.
Click Send measurements request.
The Hover Project is created in draft status until the person you assigned opens the request.
Once they interact with it, a link to the Hover Project appears in your CompanyCam Project so you can jump straight to it.
From there, the workflow is the same as always. The assigned person captures photos in Hover, Hover generates the report, and everything syncs back to your CompanyCam Project's Files tab.
Note: Request Hover is hidden on a Project once a request is pending. You can't send a second request until the first capture is complete.
Using the legacy Hover-first workflow
In Hover, open your Project and click Share.
Select Homeowner or Pro (Teammate) and fill in their email, name, phone number, and add a message if you'd like.
Once everything is filled out, click Send.
In the app
Open the Hover app and tap the + Icon at the bottom to start a new interior or exterior Project.
Select Interior Measurements or Exterior Measurements.
Enter the Property Name and Address, pick a Deliverable, then tap Get Started.
Capture up to 8 photos of the property. Hover needs this photo set to generate the report.
Tap Add Photo to include extra photos for your records — these won't affect the 3D model — or tap Continue to move on.
Tap Finish.
You'll see the Project appear in Hover, and CompanyCam automatically creates a matching Project while the report generates.
While the report is generating, open the Hover Project from within CompanyCam to add photos or other content to the Project.
This lets you and your crew add photos or other content to the CompanyCam Project while the Report is being generated.
Once the report finishes, you'll find it in the Files Tab of the CompanyCam Project, under Documents.
FAQs
When does the CompanyCam Project get created?
When does the CompanyCam Project get created?
A CompanyCam Project is created as soon as you capture the required photo set (at least 8 photos) for a new Hover Project, even before Hover finishes generating the report.
Do multiple structures create multiple Projects?
Do multiple structures create multiple Projects?
No. Additional structures added inside a Hover Project appear within the same CompanyCam Project. Each structure generates its own file in the Files tab.
Can I add photos or notes to the CompanyCam Project while the Hover report is generating?
Can I add photos or notes to the CompanyCam Project while the Hover report is generating?
Yes. Open the Hover Project from within CompanyCam and add photos, notes, checklists, or other documentation while the report processes in the background.
Does content added directly in CompanyCam sync back to Hover?
Does content added directly in CompanyCam sync back to Hover?
No. Syncing only flows from Hover to CompanyCam. Photos and files added directly to a CompanyCam Project won't appear in Hover.
What happens if my email doesn't match my Hover account?
What happens if my email doesn't match my Hover account?
Hover capture requests won't send if the email used to connect the integration doesn't match your Hover account email. Check both accounts use the same email, then try again.
Why did Request Hover disappear from my Project?
Why did Request Hover disappear from my Project?
Request Hover is hidden once a request is pending on that Project. It reappears after the current capture is complete.
💡 Need more help?
Contact our Support team — we're here Monday through Friday.
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