CompanyCam Payments lets you collect Payments from customers directly through the app. To get started, you'll need to create a Stripe account and complete their business verification process. This article walks you through each step.
Regarding Fees:
Customers can pay via a web link (that's mobile-friendly), Tap to Pay, or you can manually enter their card information.
Tap to Pay is not available on Legacy subscriptions. Upgrade your plan to take advantage of this feature.
Customers can pay via credit card, Apple Pay, Google Pay, or ACH (powered by Stripe).
Processing fees include:
Tap to Pay: 2.5% + $0.30 per transaction
Online & Premium cards: 3% + $0.30 per transaction
ACH: 1% or up to $10 fee per transaction
No Sales Tax or Line Items can be added. Each Payment Request will be a single dollar amount.
Payments are powered by Stripe. If you're having issues with your Stripe account, check out their help guide or contact Stripe Support.
Before you set up Stripe
To set up Stripe for Payments, you need the Admin or Manager role.
You'll need the following information on hand to complete Stripe's business verification:
Business profile:
Business type
EIN
Business address
Industry
Business representative:
Legal name and email
Date of birth
Home address
Last 4 digits of Social Security number
Note: The business representative should be someone authorized to sign into the Stripe account on your organization's behalf.
Setting up your Stripe account
Log in to CompanyCam and click on the Payments Tab in the left-hand navigation menu, and click Start Setup.
You'll be prompted to gather some key information that'll be helpful when creating your Stripe account. Once you've gathered this information, click OK, I'm Ready.
Click Add information.
If prompted, complete mobile verification.
Verify your Personal Details:
The business representative will be asked to verify their personal details. This information should be for the business representative who has the authorization to sign in to the Stripe Account on your organization's behalf. The information collected during this step is there to verify your identity, keep your account safe, and meet legal and regulatory requirements. Make sure the dedicated person is filling out the form with their legal name, email address, date of birth, home address, phone number, and the last four digits of their Social Security number. Once filled in, click Continue.
Business Details:
Next, you will enter your Business name, Industry, and your website. Once filled in, click Continue.
Bank Details:
Now that your business details have been added, you'll be able to add your banking information. Select or search for your bank. Once found, enter the account details you'd like to have payments sent to, and then click Continue.
Review and finish:
Review all of the information entered, and confirm to finish the setup. Select Agree and submit, and then you're all set!
FAQs
Can I set up Stripe for Payments during a free trial?
Can I set up Stripe for Payments during a free trial?
Accounts that are in trial can set up the Payments feature, but cannot create or send Payment Requests until their trial ends and they upgrade to a paid subscription.
Can I request Payments outside of the United States?
Can I request Payments outside of the United States?
Payment processing is only available in the United States. If your business is based outside of the US, you will not be able to use CompanyCam Payments.
Want to walk through it? Check out our video on how to connect to Stripe below!
💡 Need more help?
*Contact our Support team — we're here Monday through Friday.*
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