Before you start
To make billing changes you must have the Admin role. If you don't have that role, ask an Admin on your company's account for permission; here's what they'll need.
Payment information can not be updated in the mobile app. You will need to use a web browser on a computer or phone to update payment information.
As of January 2023, we accept ACH/Bank payments through Stripe. If you cannot find your bank in Stripe that means your bank isn't supported and you'll need to pay via credit card.
Manage your billing
Log into CompanyCam from the web or a mobile browser and click on your User Profile, then choose Billing.
How to add your payment method
If you haven't added a card yet, click on Add Payment Method to add your card.
Continue to link your payment method through the Stripe setup pages.
How to update your payment method
If a card is already on file, click Update Payment Method.
Continue to update your payment method through the Stripe setup pages. If you decide that you'd like to pay through an ACH Payment, you can click US Bank Account.
To stay up to date with your monthly billing, here's how to find your past invoices through the CompanyCam website. Ready to start adding new users to your account? Check out how to invite new users through our website!