If a contractor sends you an Invoice through CompanyCam, you can pay it using a secure payment link sent by email or text. You can pay by credit card, Apple Pay, Google Pay, or ACH, powered by Stripe.
Completing an Invoice Payment
Open the shared Invoice link your contractor shared with you.
Click Pay Invoice.
Select your payment method and enter your payment information.
Click Pay Now to complete your payment.
Paying by ACH (bank transfer)
Open the Invoice link and click Pay Invoice.
Select Online bank transfer as your payment method.
Enter your email and full name, then search for your bank and log in to verify your account.
Click Pay Now to complete your payment.
Note: Can't find your bank? Choose Enter bank details manually instead. Stripe sends two small deposits to your account within 1–2 business days. Confirm those amounts using the link emailed to you, and your payment processes automatically.
FAQs
Do I need a CompanyCam account to pay an Invoice?
Do I need a CompanyCam account to pay an Invoice?
No. You can pay directly from the link your contractor sends you.
Is my payment information secure?
Is my payment information secure?
Yes. Payments are processed by Stripe, and CompanyCam never stores your full card or bank details.
How long does my payment take to process?
How long does my payment take to process?
Card payments clear in up to 1 business day. ACH bank transfers take up to 4 business days.
Can I pay an Invoice from outside the United States?
Can I pay an Invoice from outside the United States?
Invoice payments can be made from outside the United States, but only in US currency. Payments made from outside the US may undergo additional review before they are processed.
What if my payment won't go through?
What if my payment won't go through?
Reach out to the contractor who sent you the Invoice. They can resend the link or collect payment another way.
What happens if I enter my bank details manually?
What happens if I enter my bank details manually?
If you enter your bank details manually, Stripe verifies your account with a micro-deposit before your payment can be processed. Here's how it works:
Within 1–2 business days, a small deposit appears in your bank account. It looks like one of these: a single $0.01 deposit with a 6-digit code starting with SM (like SM11AA) in the description, or two small deposits under $1.00, labeled ACCTVERIFY.
You'll get an email from Stripe with a verification link. Click it, then enter the SM code or the two deposit amounts from your bank statement.
Once verified, your payment processes automatically. You won't need to re-enter anything.
Important: Verification expires after 10 days. If you don't verify in time, you'll need to start the payment over. Amount-based verification allows 3 attempts, so double-check your bank statement before entering.
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