With the annual plan, you pay upfront for the full year. Your cost is based on the number of active seats at the time of subscription. For pricing details, visit your billing portal.
Payment date
Your card is charged the full yearly amount on the day you subscribe. To view your payment date, go to the Billing page in the web app.
Auto-renewal
Your annual subscription will automatically renew on the anniversary of your first payment. To avoid renewal, cancel before that date.
You can locate this date in the Billing section of the web version of the app at: https://app.companycam.com/billing.
User seats
A user seat represents one active user on your account. Your subscription cost is based on the number of filled seats, so as you add or deactivate users, your billable total adjusts accordingly.
Your subscription cost is based on the number of active seats at the time of subscription.
New users added during the year are billed at a prorated cost for the remainder of the year, charged on the day they're invited.
Deactivating a user frees up that seat for someone new.
When your subscription renews, your cost will automatically adjust to reflect the current number of active seats.
Additional discounts
Annual subscriptions cannot be combined with any other deals or discounts.
Downgrades and refunds
Annual subscriptions are non-refundable. If you cancel, you'll retain access through the end of your current subscription period.
Unfilled seats are not refunded or credited.
You can switch to a monthly subscription at any time. Any remaining time on your annual plan will be applied as a credit toward your monthly invoices.
Need to add a payment method before switching to annual? Here's how to add or update your payment information.