In this article
Before You Start
Only users with the Admin role may see and access the Billing page and past invoices.
Payment Date
Your card will be charged in the amount of your yearly bill on the day of subscription.
You can locate this date in the Billing section of the web version of the app at: https://app.companycam.com/billing.
Auto Renewal
Your annual subscription will automatically renew on the anniversary of your first payment unless you cancel your subscription prior to that date.
You can locate this date in the Billing section of the web version of the app at: https://app.companycam.com/billing.
User Seats
Your annual subscription cost is based on your number of current active Users at the time of subscription.
New Users added during the subscription year will be charged to your account at a prorated cost for the rest of the year. You'll be billed the same day new Users are added.
If you deactivate a User, you'll have an open seat to fill.
When your subscription auto renews, your cost will be adjusted (if necessary) based on the current number of active Users.
Additional Discounts
No other deals or discounts are eligible for pairing with an annual subscription.
Downgrades and Refunds
An annual subscription is non-refundable. You can cancel your subscription at any time, but you'll retain access until your subscription is back up for renewal.
If you would like to switch to a monthly subscription, you can do so when your yearly subscription ends.
You will not be refunded or credited for unfilled seats.
Ready to switch to an Annual plan but need to add a payment method first? Here's how you can add or update your payment information through our website!