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Accessing the Corporate Portal

Learn how to open the Corporate Portal, read each tab, and build Checklist, Document, and File Templates for every account in your organization.

The Corporate Portal gives Org Admins one view of every account in your organization, including Project activity, Checklist completion, and photo uploads. Use it to track progress, build Checklist, Document, and File Templates your whole organization shares, and keep documentation consistent without logging in and out of each account.

This feature is available on Enterprise accounts or as an add-on to other plans, and is only available on the web app.


Accessing the Corporate Portal

Note: Only Org Admins can access the Corporate Portal.

Log in to CompanyCam > click Company Selector > click Switch to Org Admin.

You can also click your User Icon, then click Corporate Portal.


Using the Corporate Portal

Dashboard

Click Dashboard to see account metrics across your organization, including Projects, photos, Checklists, Reports, Files, and Documents.
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The Checklist Snapshot shows overall Checklist completion across your accounts. Click View All for the full breakdown, or click an account name to see that account’s Checklists in detail.
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Accounts

Click the Accounts Tab to see the Activity Overview graph, which displays up to 5 accounts on a 12-month rolling calendar.
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Below the graph, User Activity shows the status of every User in your organization, followed by a full breakdown by account: Account Name, Projects Count, Photos Count, Checklists Count, Reports Count, Files Count, and Documents Count.

Photo Feed

Click Photo Feed to see a live feed of photos uploading across your organization. Filter by Account, Date, Project, User, or Tag to narrow the results.
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Click a photo in the Photo Feed to see its Account, Project, User, Tags, Description, and Comments. To open the photo in the main CompanyCam app, click the Open in CompanyCam Button.
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A notice tells you that you’re leaving the portal, that the photo opens in a new tab, and which account it switches you to. Click the Open in CompanyCam Button in the notice to continue, or click the Stay in portal Button to stay in the portal. Click the Don’t show this again Checkbox to skip the notice next time.
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Checklists

Click the Checklists Tab to see every finished and unfinished Checklist across your organization in one list. The Completion bar at the top shows your Finished, Unfinished, and Total counts for whatever you’ve filtered to.
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Use the All Button, the Unfinished Button, or the Finished Button to narrow the list, then filter by Accounts, Projects, Users, or a date range. To find one specific Checklist, use the search field at the top of the page.
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Each row shows the Checklist name, Project, Account, Assignees, Progress, and Latest Activity. Click any column header to sort by it. Advanced Checklists carry an Advanced badge. Click a Checklist name to open it.

Documents

Click the Documents Tab to see every file and doc across your organization in one list. Use the All Button, the Files Button, or the Docs Button to narrow the list, then filter by Accounts, Projects, Users, or a date range. To find one specific document, use the search field at the top of the page.
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Each row shows the Document Name, Type, Project, Account, and Last Updated. Click any column header to sort by it. Click a document name to open it.

Templates

Click the Templates Tab to build Checklist, Document, and File Templates for your entire organization. Once created, Templates are available organization-wide.
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The Templates page has 3 tabs: the Checklists Tab, the Documents Tab, and the Files Tab. Search by name, or click any column header to sort. To see the files and docs your Users have made, click Documents in the left-hand navigation instead.
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Every org-owned Template is one shared Template that goes to every account in your organization. You can’t choose which accounts get it, and any change you make shows up in all of them.
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Creating a Checklist Template

In the Corporate Portal, click Templates in the left-hand navigation > click the Checklists Tab.

  1. Click + Create Template.

  2. Add a title and description.

  3. Build your Checklist.

Changes save automatically.


Creating a Document Template

In the Corporate Portal, click Templates in the left-hand navigation > click the Documents Tab.

  1. Click + Create Template.

  2. Click the Got it Button on the Available to all accounts notice.

  3. Build the Template in the editor.

The notice says the Template, and any changes you make to it, will be available to all accounts in your organization. Click the Don’t show this message again Checkbox first to skip the notice next time. See Creating Document Templates for a full walkthrough of the editor.
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Adding a File Template

In the Corporate Portal, click Templates in the left-hand navigation > click the Files Tab.

  1. Click + Add Files. A window opens that says the file will be shared with everyone in your organization.

  2. Drag and drop a file into the window, or choose one from your computer.

File limits:

  • A file can be up to 100 MB.

  • To get a file signed, upload a .pdf or .docx that’s under 40 MB and under 500 pages.

Editing, copying, and deleting a Template

To edit a Checklist or Document Template, click its title to reopen the editor.

To copy one, click the Three Dots Icon at the top right of the page, then click Duplicate Template. Only Org Admins can duplicate an org-owned Template.

To delete a Document or File Template, click the Three Dots Icon on its row, then click Delete.

Important: Once a Template is org-owned, it's read-only inside individual accounts and can only be deleted from the Corporate Portal.

See Managing Org-Owned Templates for how org-owned Templates behave inside each account.

Resources

Click Resources to export a CSV of your Checklist data and User Activity. Use the 3 drop-downs to choose a time frame, your accounts, and the data type, either Checklists or User Activity. The time frame options are Today, Yesterday, 1 Week, 30 Days, 60 Days, Last Year, and All Time. Click the Export .CSV Button. We’ll email you the file once it’s ready.
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The User Activity file has 1 row for each User, with their Role, Status, activity counts, and Last Activity.


FAQs

Can I switch between different accounts in my organization?

Yes, you can switch between accounts using the account switcher in the left-hand navigation menu. Click Company Selector at the bottom of the menu, then select the account you want to switch to.

Who can access the Corporate Portal on the mobile app?

Only Org Admins can access the Corporate Portal.

Can I use the Corporate Portal on the mobile app?

You can’t use the Corporate Portal on the mobile app. It’s only available on the web app.
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Is the Corporate Portal read-only?

The Corporate Portal provides organization-wide visibility and management tools. Org Admins can view activity, open content, and create or manage organization-owned templates. Some interactions, such as commenting, take place after opening the item in the main CompanyCam app.

Can I open a photo from the Corporate Portal?

You can open a photo from the Corporate Portal in the main CompanyCam app. Click a photo in the Photo Feed, then click the Open in CompanyCam Button. The photo opens in a new tab, and CompanyCam switches you to the account it belongs to.

Can an account delete a Template the org owns?

An account can’t delete a Template the org owns. An org-owned Template can only be deleted from the Corporate Portal, which keeps it from disappearing by accident.

Can I send a Template to only some accounts?

You can’t send a Template to only some accounts. Every org-owned Template goes to every account in your organization, and any change you make shows up in all of them.

Can I see which Checklists aren’t finished yet?

You can see every unfinished Checklist across your accounts. Click the Unfinished Button on the Checklists Tab, then filter by Account, Project, User, or date range.

Can I find a document from another account?

You can find a document from any account on the Documents Tab, which shows every file and doc across your organization. Search by name, or filter by Account, Project, User, or date range.

Can I export Checklist data for more than one account?

You can select multiple accounts when you export Checklist data from the Resources Tab. We’ll email you the CSV once it’s ready.

Can I export User Activity across accounts?

You can export User Activity across accounts from the Resources Tab. Choose User Activity as the data type, pick your accounts, and click the Export .CSV Button. We’ll email you the file once it’s ready.


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