1. Try turning your device's airplane mode off and on a few times - give a moment each time you turn the mode on and off
  2. Hit Retry All by tapping the 3 dots on the right side of the upload status queue 
  3. If this does not work, tap the upload queue and select Save All
  4. Log out and log back in to the app
  5. If that doesn't work please hard close the app and restart it 
  6. If that doesn't work restart your mobile device 
  7. The final thing is to make sure you can find the photos that you've saved to your device. It's now safe to delete the app and reinstall.

**If you have photos that are waiting to be uploaded when you delete the app they will be lost if they haven't been saved to your device as they haven't had a chance to sync to the cloud yet.**

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