Annual Subscription Policy
CompanyCam now has an Annual pricing option! Learn how to switch.
In this article
Before You Start
- Only users with the Admin role may see and access the Billing page and past invoices.
Payment Date
- Your card will be charged in the amount of your yearly bill on the day of subscription.
- You can locate this date in the Billing section of the web version of the app at: https://app.companycam.com/billing.
Auto Renewal
- Your annual subscription will automatically renew on the anniversary of your first payment unless you cancel your subscription prior to that date.
- You can locate this date in the Billing section of the web version of the app at: https://app.companycam.com/billing.
User Seats
- Your annual subscription cost is based on your number of current active users at time of subscription.
- New users added during the subscription year will be charged to your account at a prorated cost for the rest of the year. You’ll be billed the same day new users are added.
- If you deactivate a user, you’ll have an open seat to fill.
- When your subscription auto renews, your cost will be adjusted (if necessary) based on the current number of active users.
Additional Discounts
- No other deals or discounts are eligible for pairing with an annual subscription.
Downgrades and Refunds
- An annual subscription is non-refundable. You can cancel your subscription at any time, but you’ll retain access until your subscription is back up for renewal.
- If you would like to switch to a monthly subscription, you can do so when your yearly subscription ends.
- You will not be refunded or credited for unfilled seats.
Ready to switch to an Annual plan but need to add a payment method first? Here's how you can add or update your payment information through our website!
**You can also check out our other pricing plan options here!