How to Contact Support

It's important to us that your questions are answered! Our live chat support is available at these times:

Monday        8:00 a.m. - 5:00 p.m. CST
Tuesday       8:00 a.m. - 5:00 p.m. CST
Wednesday  8:00 a.m. - 5:00 p.m. CST
Thursday      8:00 a.m. - 5:00 p.m. CST
Friday           8:00 a.m. - 4:00 p.m. CST

How to Chat with Support in the Mobile App:

  1. Open your mobile app and log in.
  2. While on the home screen, scroll to the bottom and choose 'Chat with Support'

Chat with Support on the Web:

  1. Login to the app from a web browser at: app.companycam.com
  2. Click on the question mark (?) in the upper right corner and select if you'd like to chat or email with Support!

OR

Click the user icon (upper right) and choose 'Chat with Support'

Support Email:

Email us any time at support@companycam.com!

Help Center:

Click on the question mark (?) in the upper right corner of the web app and click Help Center

You can scroll through Support's most viewed articles or use the search bar at the bottom of the window to look for what you need!

You can also find helpful articles, screenshots, and videos at http://help.companycam.com/!

Looking for a phone number? 

CompanyCam Support doesn't have a phone number. We're the quickest and most efficient on email and chat. We answer chats within three minutes and emails within an hour during business hours. Give us a try!