How to Contact Support

It's important to us that your questions are answered! Our live support is available at the following times:

Monday        8:00 a.m. - 5:00 p.m.
Tuesday       8:00 a.m. - 5:00 p.m.
Wednesday  8:00 a.m. - 5:00 p.m.
Thursday      8:00 a.m. - 5:00 p.m.
Friday           8:00 a.m. - 4:00 p.m.

Support email:


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On the web:

  1. Login at
  2. Click the user icon (upper right) and choose 'Chat with Support'

In the mobile app:

  1. Open your mobile app, log in
  2. While on the home screen, scroll  to the bottom and choose 'Chat with Support'